Видео с ютуба Management Help
15 tips New Managers should know BEFORE they start!
Сет Годин – Лидерство против менеджмента: что значит иметь значение
What Makes a GREAT Manager? (it’s not what you think)
First-Time Managers Success Guide: 15 Essential Tips Uncovered!
12 стратегий управления людьми на работе
Why Middle Management is the Hardest Job | Simon Sinek
10 Management Skills Every Manager Should Have
Stop Managing, Start Leading | Hamza Khan | TEDxRyersonU
11 Habits Of Highly Effective Managers! (How to improve your MANAGEMENT SKILLS!)
5 Ways to Instantly Gain Respect as a New Manager
ITSM - What is it? Introduction to IT Service Management
Работа с трудными сотрудниками: лучшие стратегии для менеджеров
Why Manage-Up Kills Career: 9 Effective Ways to Influence Your Boss | Elizabeth Xu, Ph.D. | TEDxCSTU
Начало работы с управлением обслуживанием клиентов
Top 7 Help Desk Management Best Practices
Knowledge Management: 3 Tips to help boost the Knowledge Management Process across your teams
Jira Service Management — несколько справочных центров
Time Management Tips to Help Primary Care Doctors Maximize Productivity
ServiceNow Incident Management, Service Desk/Help Desk Ticketing System, mini Crash Course